MT Telecom

Rating: * * * * * (4 reviews)

Location: Bere Ferrers, Yelverton

Joined: September 2011

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MT Telecom is an independent telecoms engineer. MT Telecom offers a professional telephone line repair service for both domestic and business customers. If you call your service provider and the fault is found to be on your internal wiring it is likely that you will be charged at least £130 I charge significantly less than them, and I can diagnose faults quickly.

MT Telecom is committed to providing a high-quality service and delivering great customer satisfaction throughout Devon and East Cornwall.

Trade Categories

Satellite/TV/Aerial Installer

Customer References

Customer Name: Stephanie Williams

Reference Given:

“Thank you so much for sorting out the problem, and so much more efficiently than BT. We are most grateful to you.”

Photos of Work:

Credentials

Public Liability Insurance

Insurer: Finsbury Insurance Group
Policy Number: FI464076XB
Value Insured to: £1,000,000.00

Job name: Telephone Engineering Install/Repair in EX10

Customer name: Paul Rautenbach

Overall rating given: * * * * *

Date Rated: 22/07/18

Feedback comment:

“Martin turned up on time and did a very competent job fixing a phone extension. He said it was a straightforward fix when we spoke on the phone to arrange a time and it proved so. Martin knows what he is doing and is easy to talk to, explaining the problem if you ask him to. I'm very pleased with the work he did and the way he did it. I would recommend MT Telecom. ”

Criteria rating(s) given: Estimate quickly provided * * * * * Price * * * * * The quality of the finished job * * * * * Quality of advice given * * * * * Respect for property * * * * *

Job name: Telephone Engineering Install/Repair in TR16

Customer name: Jayne Harris

Overall rating given: * * * * *

Date Rated: 07/10/16

Feedback comment:

“Very pleased with the speed of repair from start to finish, he had a long way to travel for a repair that only took a short time. He was punctual and smart and kept me informed via e-mail. Happy with the result. Yes I would recommend this tradesman.”

Criteria rating(s) given: The quality of the finished job * * * * * Qualifications and insurances * * * * * Price * * * * * Experience and references * * * * * Estimate quickly provided * * * * *

Job name: Telephone Engineering Install/Repair in EX16

Customer name: Kieren Chidgey

Overall rating given: * * * * *

Date Rated: 23/07/16

Feedback comment:

“I thought the guy knew what he was doing and was a fair price but after the talk talk engineer came out and re did everything and got it working I soon realised the guy here is a con. The issue I had was that my home phone and internet was not working he said he could fix it and claimed to fixed it and as soon as the exchange point was fixed it will be all up and running. The talk talk guy came and had to re-wire everything from my home nothing to do with exchange point what so ever. avoid him! REPLY FROM TRADESMAN: Hello Mr Chidgey, Thank you for your recent feedback on the FindaTrade site. I must say I find the ratings you gave my business a little insulting. You stated in your remarks that the Talk Talk engineer had to 're-do' everything that I had done. I can assure you Mr Chidgey, that the wires I took off of the back of your original socket were the same pair of wires that I terminated on the new Master socket I provided. In fact, I asked you to listen on my test telephone to the buzzing noise. It was not a dial tone as I would have expected to hear if your line was okay from the outside. I tried to explain that the fault was known as 'dis one leg' which means that one of the two wires outside in the cabinet was disconnected. Your broadband still worked because that needs only one wire to work, in order to get a dial tone both wires need to be connected. Clearly the Talk Talk engineer has gone to the external green cabinet and checked your wiring and rectified the problem before knocking at your door. If the fault was external they don't get paid so if he can repair the line before he calls on you he can blame your wiring and they get paid. As you will recall I also changed the faceplate on your extension and again checked the wiring between the master socket and the extension. I'm sorry that you find the need to express your anger towards me but when you consider the callout fee (£60) together with the cost of a new Master & extension faceplate (£10 each). I believe the price I quoted and which you agreed to, was fair. I'm afraid on this occasion, it was not me that was cheating you but the Talk Talk engineer. Regards, Martin Turley MT Telecom”

Criteria rating(s) given: The quality of the finished job * * * * * Price * * * * * On time completion * * * * * Experience and references * * * * *

Job name: Telephone Engineering Install/Repair in EX8

Customer name: Mark Eassom

Overall rating given: * * * * *

Date Rated: 25/06/15

Feedback comment:

“Excellent ”

Criteria rating(s) given: Estimate quickly provided * * * * * Price * * * * * The quality of the finished job * * * * * Respect for property * * * * *

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