MT Telecom

“Martin turned up on time and did a very competent job fixing a phone extension. He said it was a straightforward fix when we spoke on the phone to arrange a time and it proved so. Martin knows what he is doing and is easy to talk to, explaining the problem if you ask him to. I'm very pleased with the work he did and the way he did it. I would recommend MT Telecom. ”

“Very pleased with the speed of repair from start to finish, he had a long way to travel for a repair that only took a short time. He was punctual and smart and kept me informed via e-mail. Happy with the result. Yes I would recommend this tradesman.”

“I thought the guy knew what he was doing and was a fair price but after the talk talk engineer came out and re did everything and got it working I soon realised the guy here is a con. The issue I had was that my home phone and internet was not working he said he could fix it and claimed to fixed it and as soon as the exchange point was fixed it will be all up and running. The talk talk guy came and had to re-wire everything from my home nothing to do with exchange point what so ever. avoid him! REPLY FROM TRADESMAN: Hello Mr Chidgey, Thank you for your recent feedback on the FindaTrade site. I must say I find the ratings you gave my business a little insulting. You stated in your remarks that the Talk Talk engineer had to 're-do' everything that I had done. I can assure you Mr Chidgey, that the wires I took off of the back of your original socket were the same pair of wires that I terminated on the new Master socket I provided. In fact, I asked you to listen on my test telephone to the buzzing noise. It was not a dial tone as I would have expected to hear if your line was okay from the outside. I tried to explain that the fault was known as 'dis one leg' which means that one of the two wires outside in the cabinet was disconnected. Your broadband still worked because that needs only one wire to work, in order to get a dial tone both wires need to be connected. Clearly the Talk Talk engineer has gone to the external green cabinet and checked your wiring and rectified the problem before knocking at your door. If the fault was external they don't get paid so if he can repair the line before he calls on you he can blame your wiring and they get paid. As you will recall I also changed the faceplate on your extension and again checked the wiring between the master socket and the extension. I'm sorry that you find the need to express your anger towards me but when you consider the callout fee (£60) together with the cost of a new Master & extension faceplate (£10 each). I believe the price I quoted and which you agreed to, was fair. I'm afraid on this occasion, it was not me that was cheating you but the Talk Talk engineer. Regards, Martin Turley MT Telecom”

“Excellent ”