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Job name: Door Entry System Installation in SW1V
Customer name: Graham Hand
Overall rating given:
Date Rated: 20/01/20
Feedback comment:
“Gerard Joyce was very quick, and did an excellent job. This involved identifying the connections on an ancient door phone, which took a while. He persisted with a good humour and completed the work at no extra cost. I would certainly use him again.”
Criteria rating(s) given:
Urgent contact
Estimate quickly provided
Accuracy of estimate (versus invoice)
The quality of the finished job
Quality of advice given
Job name: Tap replacement in E3
Customer name: Anita Tamamovic
Overall rating given:
Date Rated: 31/03/17
Feedback comment:
“Gerard came to change my kitchen tap. Half an hour after he left I realised that the tap is leaking and I rang him to let him know. He said he would come back the following day. He didn't. He stopped taking my calls and replying to my messages. On top of that, I realised that he put the tap the wrong way around, back to front. So now I have the leaking tap that is put the wrong way around! I am very disappointed with the service and the fact he did not come back to rectify the work. Stay away!”
Criteria rating(s) given:
Price
Job name: Rewiring in SE1
Customer name: Elizabeth Hamer
Overall rating given:
Date Rated: 01/09/16
Feedback comment:
“G Joyce agreed to undertake the rewiring job. Unfortunately I have not the space to relate the awfulness of events but highlights include: Being driven to a cash point for a £300 deposit for a quoted price of £1500; unsafe electrical work;flooding my kitchen & bathroom, ruining a kitchen door. He started the work 25th Aug left after 4 hours for and appointment that turned out to be a job interview that he told me he had been offered. I doubt he will worry about this rating if he has a new job”
Criteria rating(s) given:
Urgent contact
The quality of the finished job
Qualifications and insurances
Price
Experience and references
Job name: General Kitchen Work in SW1V
Customer name: June Rahman
Overall rating given:
Date Rated: 21/07/16
Feedback comment:
“This guy Is very bad. He talks a good talk but the general works carried out in my kitchen were absolutely appalling. He persuaded me that the new tiling needed redoing and the tiling he did was disgusting. He did not plane the walls after removing the ld tiles and just randomly stuck on new tiles worse than a child. The plugs were screwed on on a slap dash random crooked manner. He caused damage to kitchen units with his electrical screw. I do not think he is qualified. ”
Criteria rating(s) given:
Urgent contact
Job name: Shower (electric) Installation in DA18
Customer name: Emma Nicholls
Overall rating given:
Date Rated: 18/07/16
Feedback comment:
“I was contacted by Gerry and he came and gave me a free quote, he was very knowledgeable and I felt comfortable with him. He booked us in to fit an electric shower and pump, he worked around me, my kids and dogs. And went above and beyond to complete my job. I will be recommending the company wherever possible. ”
Criteria rating(s) given:
Quality of advice given
Qualifications and insurances
Price
Experience and references
Accuracy of estimate (versus invoice)
Job name: Intercom Installation in EC1N
Customer name: Ben Lauren
Overall rating given:
Date Rated: 13/04/16
Feedback comment:
“IN NO CIRCUMSTANCES GIVE HIM MONEY BEFORE YOU CHECK THE IN AND OUT OF HIS JOB! The B/W intercom he gave us cost £60 pound on eBay and he charged us £400! He used household stapler to attach the intercom wires to the wall. He didn't follow our instructions to connect to the switchboard instead connected to main door which cause other neighbours intercom not working. I trusted him and paid him the money that night he supposedly finish the job. Since then I am chasing him, for about two weeks now”
Criteria rating(s) given:
Urgent contact
The quality of the finished job
Price
On time completion
Early completion
Job name: Lighting and Power Installation in SE22
Customer name: Roy Josiah
Overall rating given:
Date Rated: 08/03/16
Feedback comment:
“Gerard was courteous & prompt to provide estimate for installing emergency lighting to the house. The work was carried out in a timely manner and completed to very good standard. The premises was left clean and tidy after the works, with due consideration to the residents of the house. I would recommend him to others and would hire him again for electrical related works.”
Criteria rating(s) given:
Estimate quickly provided
Job name: Kitchen Cupboards Installation/Repair in SE17
Customer name: Kim Nicholas
Overall rating given:
Date Rated: 05/01/16
Feedback comment:
“Gerry provided quotes quickly and was patient with me whilst I purchased the kitchen. Gerry installed fitted kitchen cabinets, integrated oven, integrated dishwasher, integrated fridge, worktops and re-wired my electrics and overall done a good job. Gerry is trust worthy, but you need to keep on top of the job in hand yourself, as Gerry will fit things as he likes them to be, which may not be as you want it. Overall, he did a good job and I would recommend him to friends. ”
Criteria rating(s) given:
Price
Experience and references
Estimate quickly provided
Early completion
Accuracy of estimate (versus invoice)
Job name: General Bathroom Work in BR1
Customer name: Joe Harle
Overall rating given:
Date Rated: 06/12/15
Feedback comment:
“excellent worker, cant recommend highly enough”
Criteria rating(s) given:
Accuracy of estimate (versus invoice)
Job name: Electric Hobs/Ovens Repair in CR0
Customer name: Barrington Wilks
Overall rating given:
Date Rated: 21/03/15
Feedback comment:
“On time and completed the job within a very short time.”
Criteria rating(s) given:
The quality of the finished job
Quality of advice given
Qualifications and insurances
Experience and references
Estimate quickly provided
Job name: Ventilation Installation/Repair in SE6
Customer name: Cory Thwaites
Overall rating given:
Date Rated: 09/02/15
Feedback comment:
“Was excellent prior to the job be awarded, very attentive, as soon as the job was complete and complaints were made by he failed to respond to any emails. Left a brick hanging out of the back wall, did not clean up after himself, also didn't bring enough blankets so left the property covered in dust. Overall a mediocre job done by a workman who promises so much, would not recommend or use again”
Criteria rating(s) given:
Price
Early completion
Job name: Electric Water Heater Repair in SW1P
Customer name: Anne-marie Sapalska
Overall rating given:
Date Rated: 30/10/14
Feedback comment:
“A very friendly and efficient service provided by Mr Gerry Joyce, who took the time to fully explain what the job involved then completed it professionally, quickly, and at short notice. I would not hesitate to recommend him.”
Criteria rating(s) given:
The quality of the finished job
Respect for property
Price
Experience and references
Accuracy of estimate (versus invoice)
Job name: Electric Water Heater in E1
Customer name: Michelle Jin
Overall rating given:
Date Rated: 11/10/14
Feedback comment:
“I initially wanted to replace the other electric boilder. He came to give a free quote very quickly and suggested replacing only two parts. That saved me a lot of money. Since the repair job, the boiler has been working fine. Hopefully it wil last for a couple of years.”
Criteria rating(s) given:
On time completion
Estimate quickly provided
Job name: Lighting and Power Repair in WC1R
Customer name: Tessa Hunkin
Overall rating given:
Date Rated: 12/09/14
Feedback comment:
“Very prompt response. Good communication - turned up on time or texted beforehand if delayed. Gerry was happy to take on a job that was quite challenging and he completed it carefully for a price that was less than I had been quoted by another electrician.”
Criteria rating(s) given:
Estimate quickly provided
Job name: Shower (electric) Installation in BR5
Customer name: Femi Nathan
Overall rating given:
Date Rated: 05/06/14
Feedback comment:
“Excellent job. no complaints at all. would recommend any time.”
Criteria rating(s) given:
Urgent contact
Price
On time completion
Experience and references
Job name: Extractor Installation in SE3
Customer name: Rose Jakeman
Overall rating given:
Date Rated: 30/05/14
Feedback comment:
“Quote provided very quickly and job done promptly.”
Criteria rating(s) given:
The quality of the finished job
Qualifications and insurances
Price
Experience and references
Estimate quickly provided
Job name: Extractor Installation in SW2
Customer name: Stefano A
Overall rating given:
Date Rated: 29/05/14
Feedback comment:
“Would reccomend and use again if needed.”
Criteria rating(s) given:
Price
Job name: General Electrical/Wiring Work in SE26
Customer name: Emily Corfe
Overall rating given:
Date Rated: 03/03/14
Feedback comment:
“Gerry did a great job in what turned out to be a more complex job than expected. He was unfazed by the extra work of lifting two sets of floorboards and did the job enthusiastically and competently. I was happy with the result and would definitely call on Gerry for future electrical works. ”
Criteria rating(s) given:
Respect for property
Quality of advice given
Qualifications and insurances
Price
Experience and references
Job name: Shower (electric) Repair in SE6
Customer name: Clare Webley
Overall rating given:
Date Rated: 17/02/14
Feedback comment:
“Came within 2 hours of my request and fixed shower straightaway. Very reliable and decent electrician. Thank you.”
Criteria rating(s) given:
The quality of the finished job
Price
Experience and references
Estimate quickly provided
Job name: General Electrical/Wiring Work in E14
Customer name: Susi Golding
Overall rating given:
Date Rated: 19/05/13
Feedback comment:
“Gerry contacted me promptly, provided an accurate quote and excellent service. I wouldn't hesitate to use him again or recommend him for any electrical work (and in fact he undertook some other work for me the same weekend). ”
Criteria rating(s) given:
Urgent contact
Experience and references
Early completion
Job name: Burglar/Intruder Alarm Repair in SE16
Customer name: Marna Gilligan
Overall rating given:
Date Rated: 04/09/12
Feedback comment:
“Excellent!”
Criteria rating(s) given:
The quality of the finished job
Price
Local tradespeople
Experience and references
Job name: Electric Water Heater Repair in SE21
Customer name: Lindsay Farzaneh
Overall rating given:
Date Rated: 04/07/12
Feedback comment:
“Mr Joyce responding promptly, arrived when he said he would and carried out the work efficiently. I willl definitely use him again.”
Criteria rating(s) given:
Urgent contact
Qualifications and insurances
Price
Experience and references
Job name: Cooker Hood Installation/Repair in E1
Customer name: Katrin Hirsig
Overall rating given:
Date Rated: 29/04/12
Feedback comment:
“Gerry arrived promptly to give quote+on day of work. He left a complete mess on the floor, rubble etc. everywhere. job badly done w/motor of hood pressing against filter panels resulting in a dent. Made 2 appointments to fix issue-G did not turn up+no notice.3rd time lucky.He spent time, told me issue fixed-it looked fine on the surface-but the motor drop down again bec G 'fixed' motor by resting it on the frame. Admittedly tricky job made worse by incompetence. NOT recommended.”
Criteria rating(s) given:
The quality of the finished job
Quality of advice given
Qualifications and insurances
Experience and references
Accuracy of estimate (versus invoice)
Job name: Fire/Smoke Alarm Install/Repair/Test in SM5
Customer name: Anthony Rogers
Overall rating given:
Date Rated: 11/01/12
Feedback comment:
“Excellent service. Would use them again.”
Criteria rating(s) given:
Estimate quickly provided
Price
Accuracy of estimate (versus invoice)
Quality of advice given
Job name: Electric Hob/Oven Installation/Repair in SW16
Customer name: Edward Dawson
Overall rating given:
Date Rated: 01/12/11
Feedback comment:
“Excellent job, I posted the job and he came back that day, he came out to look over the job and quoted an very good rate. The work was done speedily the next day for thr agreed amount. All in all I was very happy with the service. Ed”
Criteria rating(s) given:
Quality of advice given
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