Telephone Engineering Install/Repair in FK2
Posted 24 January 2015
Job Description:
Recently moved from Sky to BT. When plugging in new router, noticed internet speed was slow. With sky it was 8mb now under 1.5mb. Contacted BT they state not issue from their side. They got me to remove master socket and use test socket. At first, test socket ran at slow speed to (under 1.5mb). After few days, BT got this test port to run at 13mb but front panel still running at 1.5mb or under. I am not sure if I have effected wiring of master socket or front panel. I did notice the master socket has wiring issues. Possible damaged front plate or wrongly wired too. There seems to be a full set of additional wires and two additional wires from the one connected to the plate at the moment. Internet runs in test socket at 13mb since BT improved line but in front part of master socket this drops to max 1.5mb. Had look online at wiring for these front plates and managed to get line speed to 6mb but then house phone does not work. Put wiring back as to how I found it but internet runs at low speed of 1.5mb max and problems with sky anytime as a result. Could someone please help and quote on repairing this front plate and or master socket wiring?

- Customer type: an individual/homeowner
- Reason for requesting quotes: the work is required but may be dependent on the quotes
Services Required:
  • Electrician
Estimate required for:
  • Labour and materials
Success Criteria:
  • Accuracy of estimate (versus invoice)
  • Price
  • Urgent contact
Location: Brightons
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